We strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not happy with your order, we are here to help. Please review our return policy below to understand the conditions and procedures for returning items.
Conditions for Returns
- Time Frame: Items must be returned within 30 days from the date of purchase.
- Condition: Items must be unworn, unwashed, and in their original condition with all tags attached.
- Receipt: A valid receipt or proof of purchase is required for all returns.
- Non-Returnable Items: The following items are not eligible for return:
- Gift cards
- Sale items marked as final sale
- Underwear and swimwear
How to Return
- In-Store Returns:
- Bring the item(s) and your receipt to any of our store locations.
- Our staff will assist you with the return process.
- Online Returns:
- Visit our website and log into your account to initiate a return.
- Print the return label provided and attach it to your package.
- Drop off your package at any authorized shipping center.
Refund Process
- In-Store Returns: Refunds will be processed to the original method of payment.
- Online Returns: Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges
- We offer exchanges for the same item in a different size or color. If you wish to exchange an item, please follow the return process and indicate the desired size or color in the return form.
Damaged or Defective Items
- If you receive a damaged or defective item, please contact our customer service team within 7 days of receiving your order. We will arrange for a replacement or refund as needed.
Contact Us
If you have any questions or need assistance with your return, please contact our customer service team via email, phone, or live chat available on our website during business hours.
Thank you for shopping with us. We appreciate your business and are committed to providing you with the best shopping experience possible.